Privacy Policy
Effective Date: September 6, 2026 · TorontoCondoTeam.ca
Toronto Condo Team respects your privacy and is committed to protecting the personal information you provide when using our website, communicating with us, requesting real estate information, signing up for property alerts, requesting a property evaluation, booking a consultation, or working with us in connection with a real estate transaction.
Toronto Condo Team is a real estate brand used by Franco Dinatale, Sales Representative, Right At Home Realty, Brokerage. Toronto Condo Team is not a separate real estate brokerage. Real estate brokerage services are provided through Right At Home Realty, Brokerage.
This Privacy Policy explains how personal information is collected, used, disclosed, stored and protected through TorontoCondoTeam.ca and related communications.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through TorontoCondoTeam.ca and through communications arising from your use of the Website, including contact forms, property searches, listing alerts, home evaluations, consultation requests, newsletter registrations and other real estate inquiries.
When you become a client of Right At Home Realty, Brokerage or enter into a real estate representation or transaction, additional brokerage policies, agreements, regulatory requirements and privacy obligations may apply.
Right At Home Realty, Brokerage maintains its own Privacy Policy and CASL Policy. Those policies may apply to information that is transferred to, collected by, or maintained by the brokerage.
2. Personal Information We May Collect
Depending on how you interact with Toronto Condo Team, we may collect information such as your name, email address, telephone number, mailing address, property address and information about a property you own or are interested in.
We may also collect information relating to your real estate needs, including whether you are looking to buy, sell, rent or invest; preferred neighbourhoods; property preferences; price range; desired move date; saved searches; listing-alert preferences; consultation requests; and information you voluntarily include in messages or forms.
If you request a property evaluation, we may collect information concerning the property, including property type, location, size, condition, renovations, parking, ownership information and other information reasonably required to prepare or discuss an evaluation.
If you become a client or become involved in a real estate transaction, additional information may be required to comply with legal, regulatory, brokerage and transaction requirements.
We may also maintain records concerning your communication preferences and your consent to receive electronic communications.
3. Information Collected Automatically
When you visit TorontoCondoTeam.ca, certain technical information may be collected automatically through cookies and similar technologies.
This may include your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, approximate geographic region, dates and times of visits and information regarding how you interact with the Website.
We use or may use this information for website functionality, security, analytics, performance measurement, service improvement and, where appropriate and permitted, advertising and remarketing.
You may be able to control non-essential cookies through the Website's Cookie Preferences controls or through your browser settings.
4. How We Collect Personal Information
We may collect personal information when you submit a contact form, request a home or condo evaluation, request a consultation, subscribe to property or rental alerts, create or save a property search, request information regarding a listing, register for market updates or newsletters, communicate with us by telephone, email or text message, respond to advertising, or otherwise provide information voluntarily.
We may also receive information from Right At Home Realty, Brokerage, MLS® or real estate technology providers, referral sources or other service providers where permitted by law and appropriate in the circumstances.
5. How We Use Personal Information
We may use personal information to respond to your inquiries and requests; provide requested property information; create and deliver listing alerts and saved searches; arrange consultations, showings and appointments; prepare or discuss property evaluations; assist with buying, selling, leasing or investing in real estate; maintain client and prospect records; communicate regarding real estate services; provide customer service and follow-up; maintain website security; analyze and improve Website performance; administer our business; and comply with legal, regulatory, brokerage, MLS® and professional obligations.
Where you have provided consent, or where otherwise permitted by applicable law, we may also use your contact information to provide Toronto real estate news, new-listing alerts, market updates, newsletters, educational information, promotions, service announcements and other marketing communications that may be relevant to you.
We will not use personal information for a materially different purpose without obtaining additional consent where consent is required.
6. Email, Newsletter, SMS and Marketing Consent
Toronto Condo Team complies with applicable Canadian electronic marketing requirements, including Canada's Anti-Spam Legislation.
We may contact you to respond to a request you have made, including a request for a property evaluation, consultation, listing information, saved search or property alert.
We may send newsletters, promotional emails, market updates, listing information and other commercial electronic messages where we have your express consent or where applicable law permits us to rely on implied consent.
Submitting an inquiry does not provide Toronto Condo Team with unlimited or permanent permission to send marketing communications.
Where we request express marketing consent, you will be given an opportunity to actively choose whether you wish to receive those communications. Marketing consent is not a condition of receiving real estate services unless the communication itself is necessary to provide a service you have requested.
Express consent may remain valid until withdrawn. Where we rely on implied consent, we will only do so for the period and circumstances permitted by applicable law.
Commercial electronic messages will provide an appropriate method for unsubscribing. You may unsubscribe from marketing emails by using the unsubscribe option included in the message. Where SMS marketing is used, you may withdraw consent by following the instructions contained in the message, including replying STOP where applicable.
Unsubscribe requests will be processed within the period required by applicable law. We may retain records relating to consent, subscription, unsubscribe requests and communication preferences as required to demonstrate compliance.
7. Property Alerts and Saved Searches
If you request listing alerts, rental alerts, saved-search notifications or similar property updates, we may use your email address, telephone number and property preferences to provide the requested service.
The information you provide may be processed through an MLS®, IDX, VOW, CRM or other real estate technology provider used to operate the property-search or alert service.
You may discontinue property alerts using the unsubscribe or account-preference mechanisms provided or by contacting us.
8. MLS® and Real Estate Information
TorontoCondoTeam.ca may display property information obtained from the Multiple Listing Service®, the Toronto Regional Real Estate Board, the Canadian Real Estate Association, participating real estate brokerages or authorized data and technology providers.
MLS® and listing information may be subject to separate licensing agreements, terms of use, privacy requirements and rules governing its display and use.
This Privacy Policy governs personal information collected from users of TorontoCondoTeam.ca. It does not alter ownership, licensing or permitted-use restrictions applicable to MLS® information or other third-party real estate data.
9. When We May Share Personal Information
We do not sell or rent your personal information.
Personal information may be provided to Right At Home Realty, Brokerage where necessary for the provision, supervision, administration or regulatory oversight of real estate services.
Information may also be made available to authorized personnel supporting Toronto Condo Team where access is reasonably necessary to respond to your request or provide services.
We may use third-party providers to assist with website hosting, MLS® property searches, property alerts, customer relationship management, email and text-message delivery, analytics, advertising, data storage, website security, document management and other technology or administrative functions. These providers are expected to use personal information only for authorized purposes and to appropriately protect information placed under their control.
If you ask us to introduce you to another professional, such as a mortgage professional, lawyer, home inspector, contractor, designer, stager or other service provider, we may share the information reasonably necessary to facilitate that introduction with your knowledge or consent.
Information may also be disclosed where required or permitted by law, regulation, court order, regulatory authority or applicable real estate rules.
10. Confidential Real Estate Information
If you become a real estate client, information you provide in connection with your representation or transaction may be confidential and may also be subject to the duties and obligations imposed on registered real estate professionals and brokerages under Ontario real estate legislation and brokerage policies.
Client information will only be shared as authorized, required to provide the requested services, required for brokerage administration and supervision, or otherwise permitted or required by law.
Nothing in this Website Privacy Policy reduces any additional confidentiality obligation that may apply once a brokerage-client relationship has been established.
11. Cookies, Analytics and Advertising Technologies
TorontoCondoTeam.ca uses or may use cookies, pixels and similar technologies to operate the Website, remember preferences, understand visitor activity, measure website and advertising performance, protect the Website from misuse and provide relevant advertising. Some technologies may be provided by third parties.
Depending on the technology and your settings, third parties may receive information such as your IP address, browser information, device identifiers and information about your interactions with the Website.
Where cookie controls are available, you can use the Website's Cookie Preferences feature to manage available categories of non-essential cookies. Disabling certain cookies may affect Website functionality.
12. Third-Party Websites and Services
TorontoCondoTeam.ca may contain links to third-party websites or services, including mapping services, social media platforms, review platforms, mortgage or financial resources, professional service providers and other external websites.
A link to a third-party website does not mean that the third party's privacy practices are governed by this Privacy Policy. When you leave TorontoCondoTeam.ca, the privacy policy and terms of the third-party website or service will apply.
13. Storage and Processing Outside Canada
Some technology, hosting, CRM, analytics, communication or other service providers used by Toronto Condo Team or Right At Home Realty, Brokerage may process or store information outside Ontario or outside Canada.
When personal information is stored or processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law enforcement or regulatory authorities in accordance with applicable law.
We take reasonable steps to ensure that service providers processing personal information on our behalf provide appropriate safeguards.
14. Safeguarding Personal Information
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, modification, misuse or destruction.
Access to personal information is limited to individuals and service providers who reasonably require access for authorized purposes.
No method of transmission or electronic storage is completely secure. While we take reasonable measures to protect personal information, absolute security cannot be guaranteed.
If a privacy or security incident occurs, we will take reasonable steps to investigate, contain and address the incident and will provide notifications or reports where required by applicable law.
15. Retention of Personal Information
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, brokerage, tax, accounting, dispute-resolution and recordkeeping requirements.
Information that is no longer reasonably required will be securely deleted, destroyed or anonymized where appropriate, subject to legal and regulatory retention requirements.
Unsubscribe and consent records may be retained where necessary to demonstrate compliance with applicable electronic-marketing laws.
16. Accuracy of Information
We take reasonable steps to maintain accurate and current personal information where it is used to provide services or make decisions affecting you.
You are encouraged to notify us if your contact information or other relevant personal information changes.
17. Accessing or Correcting Your Personal Information
Subject to applicable legal exceptions, you may request information regarding the personal information we hold about you and how it has been used or disclosed.
You may also request that inaccurate or incomplete personal information be corrected. We may need to verify your identity before processing a privacy request.
Certain information may need to be retained notwithstanding a deletion or withdrawal request where retention is required or permitted by law, brokerage rules, regulatory obligations, transaction requirements or legitimate legal purposes.
18. Withdrawing Consent
Where personal information is collected, used or disclosed on the basis of consent, you may withdraw that consent at any time, subject to legal, contractual or regulatory restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide a service where the personal information is necessary to perform that service.
Withdrawal of marketing consent will not prevent us from sending non-promotional communications that are reasonably necessary in connection with a request, transaction, legal obligation or existing client relationship.
19. Children and Minors
TorontoCondoTeam.ca is intended for individuals seeking real estate information and services and is not directed toward children.
We do not knowingly collect personal information from children through the Website for marketing purposes.
Where a minor is involved in a real estate matter, information will be handled in accordance with applicable law and appropriate consent or authorization requirements.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements, technology, Website functionality or our privacy practices.
The current version will be posted on TorontoCondoTeam.ca with an updated effective date.
Where a material change affects how previously collected personal information will be used or disclosed, additional consent will be obtained where required by law.
21. Contacting Toronto Condo Team About Privacy
Questions, requests or concerns relating to this Privacy Policy or personal information collected through TorontoCondoTeam.ca may be directed to:
Attention: Franco Dinatale, Sales Representative
Right At Home Realty, Brokerage
1396 Don Mills Road, Unit B-121
Toronto, Ontario M3B 0A7
For personal information maintained directly by Right At Home Realty, Brokerage, you may also contact the brokerage through the privacy contact information contained in Right At Home Realty's current Privacy Policy.
22. Applicable Privacy Framework
Our privacy practices are intended to comply with applicable Canadian privacy and electronic-marketing requirements, including the Personal Information Protection and Electronic Documents Act, Canada's Anti-Spam Legislation and applicable requirements governing registered real estate professionals and brokerages in Ontario.
Toronto Condo Team and its real estate professionals also operate subject to applicable brokerage policies and the requirements governing real estate services in Ontario.